City services and resident support
Contact Internet City
- Effective
- 24 August 2026
- Last updated
- 24 August 2026
Need help with a property, payment, account, or city issue?
webcitysupport@gmail.comProperty support
Contact us for questions involving:
- plot registration;
- property information;
- logos or avatars;
- destination links;
- building tiers;
- account ownership.
Include your account email, plot number (for example, FD-083), and property name.
Payment or refund support
For payment questions, include your account email, plot number, order or receipt ID, and payment date.
Do not email full card numbers, CVV/security codes, passwords, or authentication tokens.
Safety, impersonation, or abuse
Report impersonation, phishing, malware, scams, abusive content, intellectual-property concerns, or suspicious properties. Include the affected plot number or property URL where possible.
Privacy requests
For requests involving your personal information, contact webcitysupport@gmail.com.
Response time
We aim to review support requests within a few business days. Urgent safety or payment issues may be prioritized.